A Declaration of Interdependence
The Blue Table
Understanding Motivation
Three Films to Watch
We are Polyglots: Why It is Okay to Use Business Concepts in Libraries
The Magic of an Organized Desk
Bringing the Calm
Patrons, Customers, Clients, and Guests
We are Small Data
The Extraordinary Library Experience
It’s a Party: A Metaphoric Observation Exercise with Staff
Student Staff in the Library
The Flaming Smoothie: Developing Your Ideas Book
Making the Most of Committee Time
Music in the Library
Shared Vision and Stone Soup
Ichigo-ichie: Once-in-a-lifetime Meeting
Nieuwe Bibliotheek (New Library)
The Purring Library